Premium Platinum Shield

PREMIUM PLATINUM SHIELD — 12-MONTH PROPERTY SERVICE PLAN

One property. One coordinated plan. Year-round peace of mind. For owners who want weekly bin support and scheduled safety-service visits without arranging separate bookings.

YOUR 12-MONTH PRICE

$1,540 in Australian dollars, including GST. Choose the full annual payment upfront or 12 monthly instalments in arrears: 11 payments of $128.33 and a final payment of $128.37, before any washing-unavailable credit. There is no weekly payment option for a new Platinum agreement.

WHAT THE PLAN INCLUDES

• 52 scheduled weekly cycles to place and return up to two accepted council bins at one property, in line with the current council collection calendar.

• Two scheduled fire-equipment visits, about six months apart, for up to two accessible portable extinguishers and two accessible fire blankets.

• One annual limited electrical inspection, test-and-tag visit for up to 10 eligible accessible portable items.

• One annual limited non-electrical smoke-alarm check for up to five accessible alarms.

• Contained washing of the accepted bins when the washing system is released, at no additional Platinum plan charge.

BIN WASHING IS TEMPORARILY UNAVAILABLE

Platinum remains available for its released bin-placement and technical services. Our contained washing and wastewater-recovery system is still being commissioned, and no washing start date is guaranteed. We automatically apply a $20 GST-inclusive credit for each affected contract month until washing is released. Monthly customers have $20 deducted from each affected instalment. If you pay the year upfront, the credit accrues monthly and you may request a refund of the confirmed balance at any time. You may instead choose to apply the credit to an accepted renewal or another separately quoted service; renewal is never required to receive a refund.

THE SCOPE IS CLEAR BEFORE YOU ACCEPT

Your Service Schedule identifies the property, accepted bins, access arrangements, service dates and included items. Extra bins, items, replacement equipment, repairs and specialist work are quoted separately and agreed before extra charges. Limited test and tag is not a Victorian rental-property electrical installations and fittings safety check. We do not perform fixed wiring or hard-wired smoke-alarm work; those tasks are referred to a licensed electrician. All services require the relevant insurance, equipment, competency, safety and access checks before field work.

READY TO ENQUIRE?

Complete the form below. We will confirm the available scope and send the Service Schedule and agreement for your review before accepting a booking or payment. The plan does not renew automatically. The current customer terms allow convenience cancellation on 30 days' written notice without a cancellation penalty, with a fair final account for services supplied. Your Australian Consumer Law rights remain available.